Many people get in to the Information Technology sector by
first getting a job as a Desktop support or an I.T support engineer. A Desktop
support engineer is interchangeably referenced by many other synonyms such as
Technical support engineer, Desktop support technician, L1 support engineer,
and sometimes also as a Help desk support engineer.
So, you have the all important interview scheduled and are
yet wary of the the resume that you have. Let me guide you to make your resume
a great one that should just about do its job, and get you a job. Here you'll
get some tips, suggestions and some other useful pointers that you should keep
in mind to create your resume. Incorporating the below tips will definitely make
a greater impact on the employer which makes your life easier.
Also, the second half of the article will have links to
samples that you can view or download to make your own custom resume.
Tips to Prepare Your Resume for Desktop Support Engineer Job
Keep it Simple
Try to make your resume as simple as possible. Most probably
this might be your first job. So don't clutter your resume with unnecessary
things and achievement. Provide details what the employer is looking for.
Therefore it is good if you can make changes according to the job and company
you are applying. For that carefully read the job description and then make the
changes that you feel like.
Common problems such as spelling and grammar mistakes will
make you look stupid. Read your CV properly and make any changes that is
required.
Simplicity will also help the employer to quickly traverse
it and shortlist you.
Single Page is Enough
Strictly, don't make your resume more than a single page.
Even if you have many years of experience. Most people think that resume should
give all the details so that the employer can better judge the candidate. I
say, why give a chance to judge yourself even before you have met.
Making the resume more than a single page won't necessarily
give you more attention. Instead, try to provide a short and succinct
information of yourself on a single page.
Commentary is Not Allowed
This is in sync with the second point. For example, you might
have done a course along with your college degree. Many beginners have a liking
to provide each and every topic that they have learned and mention it on the
CV. Don't do that. A single line such as "Diploma in Computer Networking
from XYZ institute" is more than okay.
One more analogy which I can cite here is that, will you
provide each and every thing that you studied in your degree. Definitely no,
then why should you do that for the course.
Technical as well as Soft Skills
On your resume not just mention your technical skills, but
also mention soft skills. Mention a good summary of technical and soft skills.
For instance, technical skills such as assembling and dis-assembling a
computer, efficient in handling a network of computers, timely updating of all
computers to periodically remove and update the virus database etc. Whereas,
soft skills such as good listening skills, presentable, good English speaking
etc.
Give a Chance to the Employer to Speak
This is one more reason why you should keep your resume to a
short and sweet. Give correct details but don't over-detail it. This will make
the employer to ask questions about the things that is not listed in your
resume. By this way you can build a rapport instantly with the employer as you
explain.
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